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Frequently Asked Questions
General Contract Services FAQs
What is contract screen printing?
Contract screen printing is a wholesale service where we print your designs on garments you provide or source, typically for resellers or brands.
What is contract embroidery?
Contract embroidery is a production service where we stitch logos, text, or designs onto garments or accessories, usually at wholesale pricing for businesses.
Who uses contract services?
Contract services are commonly used by clothing brands, marketing agencies, promotional product distributors, and online retailers.
Process & Requirements FAQs
What are your minimum order quantities?
Minimums vary by service: screen printing and embroidery usually require 12–24 pieces per design.
Do I need to provide the garments or products?
You can supply your own items or we can source them for you—either way, we’re flexible to fit your workflow.
Can I mix garment styles or colors in one order?
Yes, as long as the design stays the same. Additional setup fees may apply for color or style changes.
Do you offer rush services?
Yes, we offer expedited options depending on production capacity and availability. Additional fees may apply.
How do I send you my artwork?
We accept vector files (AI, EPS, or PDF preferred) for best results. High-resolution PNGs may work for digital printing and mockups.
Contract screen printing is a wholesale service where we print your designs on garments you provide or source, typically for resellers or brands.
What is contract embroidery?
Contract embroidery is a production service where we stitch logos, text, or designs onto garments or accessories, usually at wholesale pricing for businesses.
Who uses contract services?
Contract services are commonly used by clothing brands, marketing agencies, promotional product distributors, and online retailers.
Process & Requirements FAQs
What are your minimum order quantities?
Minimums vary by service: screen printing and embroidery usually require 12–24 pieces per design.
Do I need to provide the garments or products?
You can supply your own items or we can source them for you—either way, we’re flexible to fit your workflow.
Can I mix garment styles or colors in one order?
Yes, as long as the design stays the same. Additional setup fees may apply for color or style changes.
Do you offer rush services?
Yes, we offer expedited options depending on production capacity and availability. Additional fees may apply.
How do I send you my artwork?
We accept vector files (AI, EPS, or PDF preferred) for best results. High-resolution PNGs may work for digital printing and mockups.
Pricing & Billing FAQs
How is pricing determined?
Pricing depends on the quantity, number of print or thread colors, placement, and type of garment or product used.
Do you charge setup fees?
Yes, setup fees may apply for new screen printing screens, embroidery digitizing, or promotional product templates.
Is graphic design included in the pricing?
Basic edits may be included, but full design services are billed separately at an hourly or flat rate depending on the project.
How do I get a quote?
Just send us the garment/product details, design files, quantities, and deadline—we'll provide a custom quote quickly.
Production & Quality FAQs
What’s your typical turnaround time?
Turnaround is usually 10-14 business days after artwork approval and product arrival, but this may vary by service.
Do you offer samples or proofs?
Yes, we provide digital mockups and can produce physical samples upon request for a fee.
Can you match Pantone (PMS) colors?
Absolutely—we can match most PMS colors for screen printing and embroidery.
What happens if there’s a misprint or defect?
We stand behind our work and will fix or replace any items with confirmed production errors.
Pricing depends on the quantity, number of print or thread colors, placement, and type of garment or product used.
Do you charge setup fees?
Yes, setup fees may apply for new screen printing screens, embroidery digitizing, or promotional product templates.
Is graphic design included in the pricing?
Basic edits may be included, but full design services are billed separately at an hourly or flat rate depending on the project.
How do I get a quote?
Just send us the garment/product details, design files, quantities, and deadline—we'll provide a custom quote quickly.
Production & Quality FAQs
What’s your typical turnaround time?
Turnaround is usually 10-14 business days after artwork approval and product arrival, but this may vary by service.
Do you offer samples or proofs?
Yes, we provide digital mockups and can produce physical samples upon request for a fee.
Can you match Pantone (PMS) colors?
Absolutely—we can match most PMS colors for screen printing and embroidery.
What happens if there’s a misprint or defect?
We stand behind our work and will fix or replace any items with confirmed production errors.